Privacy Policy

Overview

This Privacy Policy describes how LexisLens (“we”, “us”, or “our”) collects, uses, and shares information when you visit our website, create an account, book a photography session, or otherwise use our services.

Information we collect

We may collect:

• Contact details you provide (name, email, phone number) when you book, inquire, or create an account.
• Booking details such as session type, preferred dates, notes, and reference images you upload.
• Payment-related information processed by our payment providers (for example Stripe). We do not store full card numbers on our servers.
• Technical data such as device type, browser, and approximate location derived from IP address for security and analytics.
• Session media we create and deliver to you as part of your booking.

How we use information

We use your information to:

• Schedule, confirm, reschedule, and fulfill photography sessions.
• Process payments and send payment or delivery notifications (including SMS).
• Deliver session galleries and download links.
• Respond to inquiries and provide customer support.
• Maintain security, prevent fraud, and improve our services.

Sharing

We share information with service providers that help us operate the business (hosting, database, authentication, SMS, and payments). We do not sell your personal information. We may disclose information if required by law or to protect our rights and safety.

Retention

We retain booking, account, and media records for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of account data subject to legal and operational requirements (for example completed bookings and financial records).

Your choices

You can update profile details in your account. To request access, correction, or deletion of personal information, contact us using the details on our website. Message and data rates may apply for SMS communications; you can reply STOP where supported to opt out of marketing texts (transactional booking messages may still be sent when needed to fulfill your session).

Contact

Questions about this policy can be sent through the contact options listed on LexisLens.